Ordu University Lifelong Learning Programme

Description of Individual Course Units

Course Unit Code	Course Unit Title	Type of Course Unit	Year of Study	Semester	Number of ECTS Credits
SYBSEC3082019192	HOSPİTALİTY MANAGEMENT İN HEALTH CARE ORGANİZATİONS	Elective	3	6	4

Level of Course Unit

First Cycle

Objectives of the Course

The functioning of existing institutions of health services, hospitality services and thus to convey to students

Name of Lecturer(s)

Learning Outcomes

1	Learns the contents of Hospitality services.
2	learns Food beverage services, cleaning services, floor / room service.
3	learns Patient accept services, consultant services, the patient health care facilities.
4	understands Hospitality management the organizational structure
5	Moments of hospitality services, health care facilities.
6	Understands the organizational structure of hotel management services to health care facilities.
7	learns Health institutions, hospitality services, management.
8	Understands the properties of hospitality services, health care facilities.

Mode of Delivery

Formal Education

Prerequisites and co-requisities

Recommended Optional Programme Components

Course Contents

Introduction to hospitality services, food & beverage services, cleaning services, patient admission services, floor / room service, patient consulting services, food & beverage services, cleaning services, patient admission services, floor / room service, patient consulting services, health services hotel management service concept, hospitality services management in health institutions.

Weekly Detailed Course Contents

Week	Theoretical	Practice	Laboratory
1	Introduction to Hospitality Services
2	Food & Beverage Services
3	Food & Beverage Services
4	Cleaning Services
5	Cleaning Services
6	Patient Admission Services
7	Patient Admission Services
8		Mid-Term Exam
9	Floor / Room service
10	Floor / Room service
11	Patient Consultant Services
12	Patient Consultant Services
13	The Concept of Health Services Hospitality Services
14	The Concept of Health Services Hospitality Services
15	Review of Course
16		Final Exam

Recommended or Required Reading

1. Kavuncubaşı, Ş. 2011 ; Hastane ve Sağlık Kurumları Yönetimi, Siyasal Kitapevi, Ankara. 2. Kavuncubaşı, Ş.,2000; Hastane ve Sağlık Kurumları Yönetimi, Siyasal Kitapevi, Ankara 3. Tengilimlioğlu D., Işık O., Akbolat M., Sağlık İşletmeleri Yönetimi, Nobel, Ankara 4. Kavuncubaşı, Ş. 2011 ; Hastane ve Sağlık Kurumları Yönetimi, Siyasal Kitapevi, Ankara.,Kavuncubaşı, Ş.,2000; Hastane ve 5. Sağlık Kurumları Yönetimi, Siyasal Kitapevi, Ankara,Tengilimlioğlu D., Işık O., Akbolat M., Sağlık İşletmeleri Yönetimi, Nobel, Ankara

Planned Learning Activities and Teaching Methods

Assessment Methods and Criteria

Term (or Year) Learning Activities	Quantity	Weight
SUM		0
End Of Term (or Year) Learning Activities	Quantity	Weight
SUM		0
Yarıyıl (Yıl) İçi Etkinlikleri		40
Yarıyıl (Yıl) Sonu Etkinlikleri		60
SUM		100

Language of Instruction

Turkish

Work Placement(s)

Workload Calculation

Activities	Number	Time (hours)	Total Work Load (hours)
Midterm Examination	1	1	1
Final Examination	1	1	1
Attending Lectures	14	3	42
Self Study	14	5	70
TOTAL WORKLOAD (hours)			114

Contribution of Learning Outcomes to Programme Outcomes

	PO 1	PO 2	PO 3	PO 4	PO 5	PO 6
LO1
LO2
LO3
LO4
LO5
LO6
LO7
LO8

* Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High