Course Unit Code | Course Unit Title | Type of Course Unit | Year of Study | Semester | Number of ECTS Credits | SEC2042014777 | TOTAL QUALITY MANEGEMENT | Elective | 2 | 4 | 2 |
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Level of Course Unit |
Short Cycle |
Objectives of the Course |
his course addresses topics related with total quality management (TQM), which is an approach to continually improving quality of the products, services, processes, employees, and environments for maximizing competitiveness of an organization, in detail. |
Name of Lecturer(s) |
öğr. gör. ali ihsan çelen |
Learning Outcomes |
1 | İşletmecilikte de kullanılan ortak sosyal bilimler terminolojisini ve kavramlarını tanımlayıp, kullanabilme | 2 | Hizmet ve üretim süreçlerini tanımlayabilmek | 3 | Toplam kalite yönetimi terminolojisini kullanabilmek | 4 | Süreçler arasındaki ilişkileri kurabilme | 5 | Define and manipulate advanced concepts and common terminology of social sciences | 6 | Use terminology of total quality management | 7 | Define service and production processes | 8 | Relate processes to each other |
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Mode of Delivery |
Formal Education |
Prerequisites and co-requisities |
None |
Recommended Optional Programme Components |
None |
Course Contents |
Total quality management |
Weekly Detailed Course Contents |
|
1 | Introduction to Quality | | | 2 | History of Quality Movemen | | | 3 | The Value of Quality | | | 4 | Human and Quality | | | 5 | Product, Process and Quality | | | 6 | Explaing the Meaning of Quality | | | 7 | Prepararing of manufacturing process | | | 8 | Midterm exam | | | 9 | Determination of Requirements Proces | | | 10 | Desing Process | | | 11 | Building of Process | | | 12 | Investigation of Process | | | 13 | Quality Management System | | | 14 | Quality Management System | | | 15 | Establishing the Quality Culture | | | 16 | Final exam | | |
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Recommended or Required Reading |
muhittin şimşek, toplam kalite yönetimi, alfa yayınları |
Planned Learning Activities and Teaching Methods |
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Assessment Methods and Criteria | |
SUM | 0 | |
SUM | 0 | Yarıyıl (Yıl) İçi Etkinlikleri | 40 | Yarıyıl (Yıl) Sonu Etkinlikleri | 60 | SUM | 100 |
| Language of Instruction | Turkish | Work Placement(s) | None |
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Workload Calculation |
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Midterm Examination | 1 | 1 | 1 |
Final Examination | 1 | 1 | 1 |
Self Study | 5 | 4 | 20 |
Individual Study for Mid term Examination | 5 | 4 | 20 |
Individual Study for Final Examination | 3 | 4 | 12 |
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Contribution of Learning Outcomes to Programme Outcomes |
LO1 | | | | | | | | | | | | | | | | | LO2 | | | | | | | | | | | | | | | | | LO3 | 3 | 3 | 4 | | 4 | | | | | 3 | | | | | 4 | 3 | LO4 | | | | | | | | | | | | | | | | | LO5 | | | | | | | | | | | | | | | | | LO6 | | | | | | | | | | | | | | | | | LO7 | | | | | | | | | | | | | | | | | LO8 | | | | | | | | | | | | | | | | |
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* Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High |
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Ordu University Rectorate Building ,Cumhuriyet Campus , Center / ORDU / TURKEY • Tel: +90 452 226 52 00
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