| Course Unit Code | Course Unit Title | Type of Course Unit | Year of Study | Semester | Number of ECTS Credits | | SYB2082019192 | QUALİTY MANAGEMENT İN HEALTH CARE ORGANİZATİONS | Compulsory | 2 | 4 | 4 |
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| Level of Course Unit |
| First Cycle |
| Objectives of the Course |
| Its purpose is to give information about quality management approaches, quality assurance and TQM, statistical quality control, medical quality measurement |
| Name of Lecturer(s) |
| Doç.Dr.Taşkın KILIÇ |
| Learning Outcomes |
| 1 | Knows the development process of quality concept. | | 2 | Knows the chance in sense of quality. | | 3 | Knows the transition program to the total quality management. | | 4 | Knows the national quality prize. | | 5 | Knows ISO 9001: structure and content. | | 6 | Knows the necessity of organizational culture need. | | 7 | Knows the importance of participation in the management for the successful TQM practice. | | 8 | Knows the structure of quality circles and working principles. |
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| Mode of Delivery |
| Formal Education |
| Prerequisites and co-requisities |
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| Recommended Optional Programme Components |
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| Course Contents |
| Quality concept- quality and theories- the applicability of the theories to the health services- quality and efficiency- quality and customer- quality and cost- total quality management- quality development in the health services- the integration of total quality management to the health services - the formulation of total quality management culture- the accreditation of the analytical methods in total quality management. |
| Weekly Detailed Course Contents |
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| 1 | Quality Concept | | | | 2 | Quality and Theories | | | | 3 | The Applicability of the Theories to the Health Care Services | | | | 4 | Quality and Efficiency | | | | 5 | Quality and Customer | | | | 6 | Quality and Cost | | | | 7 | Total Quality Management | | | | 8 | Mid-Term Exam | | | | 9 | Quality Development in the Health Care Services | | | | 10 | The Integration of Total Quality Management in Health Care Services | | | | 11 | The formulation of total quality management culture | | | | 12 | The formulation of total quality management culture | | | | 13 | The Accreditation of the Analytical Methods in Total Quality Management | | | | 14 | The Accreditation of the Analytical Methods in Total Quality Management | | | | 15 | Quality Circle | | |
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| Recommended or Required Reading |
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| Planned Learning Activities and Teaching Methods |
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| Assessment Methods and Criteria | |
| SUM | 0 | |
| SUM | 0 | | Yarıyıl (Yıl) İçi Etkinlikleri | 40 | | Yarıyıl (Yıl) Sonu Etkinlikleri | 60 | | SUM | 100 |
| | Language of Instruction | | | Work Placement(s) | |
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| Workload Calculation |
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| Midterm Examination | 1 | 1 | 1 |
| Final Examination | 1 | 1 | 1 |
| Attending Lectures | 14 | 2 | 28 |
| Project Presentation | 1 | 2 | 2 |
| Self Study | 14 | 6 | 84 |
| 1 | 2 | 2 |
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| Contribution of Learning Outcomes to Programme Outcomes |
| LO1 | | | | | | | | LO2 | | | | | | | | LO3 | | | | | | | | LO4 | | | | | | | | LO5 | | | | | | | | LO6 | | | | | | | | LO7 | | | | | | | | LO8 | | | | | | |
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| * Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High |
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Ordu University Rectorate Building ,Cumhuriyet Campus , Center / ORDU / TURKEY • Tel: +90 452 226 52 00
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