Description of Individual Course Units
Course Unit CodeCourse Unit TitleType of Course UnitYear of StudySemesterNumber of ECTS Credits
STVS1182014172PRACTICES OF PUBLIC SERVICEElective123
Level of Course Unit
First Cycle
Objectives of the Course
Helping students adopt social codes of conduct and protocol, teacing basic codes of conduct, helping students apply codes of conduct and protocol while speaking and writing.
Name of Lecturer(s)
Öğr. Gör Özkan Öz
Learning Outcomes
1Students know protocol rules and codes of conduct in both communication and different situations.
2Students can apply codes of conduct in social life or at work.
Mode of Delivery
Formal Education
Prerequisites and co-requisities
None
Recommended Optional Programme Components
None
Course Contents
Concept of protocol, codes of ceremony, special forms of politeness, protocol lists, protocol in institutions and corporations, protocol in secretary
Weekly Detailed Course Contents
WeekTheoreticalPracticeLaboratory
1Definition of the concept of protocol, its meaning, history and protocol rules
2Social behavior and protocol rules; the importance of protocol rules at work and in social life
3Meeting and introduction, codes of ceremony and special forms of politeness
4Protocol lists, addresing and salutation, greeting and send-off
5Protocol rules in institutions and corporations
6Protocol in written and verbal communications
7Protocol for means of transport and protocol of appearance
8Midterm
9Protocol of inauguration and departure from work, protocol of flag
10Protocol of special invitations, business lunch, presenting flower and gift
11Protocol of secretary
12Protocol on the line
13Protocol of appointment, protocol in written communication
14Codes of conduct in office
15Protocol of interviews and meetings
16Final
Recommended or Required Reading
Yrd.Doç. Dr. Altınöz, Mehmet- Yrd.Doç. Dr.Tutar, Hasan ( 2007) ,İş Ortamında Protokol, Nobel Yayıncılık
Planned Learning Activities and Teaching Methods
Assessment Methods and Criteria
Term (or Year) Learning ActivitiesQuantityWeight
SUM0
End Of Term (or Year) Learning ActivitiesQuantityWeight
SUM0
Yarıyıl (Yıl) İçi Etkinlikleri40
Yarıyıl (Yıl) Sonu Etkinlikleri60
SUM100
Language of Instruction
Turkish
Work Placement(s)
None
Workload Calculation
ActivitiesNumberTime (hours)Total Work Load (hours)
Midterm Examination000
Final Examination000
Attending Lectures14570
Project Presentation000
Individual Study for Mid term Examination2714
Individual Study for Final Examination2714
TOTAL WORKLOAD (hours)98
Contribution of Learning Outcomes to Programme Outcomes
PO
1
PO
2
PO
3
PO
4
PO
5
PO
6
PO
7
PO
8
PO
9
PO
10
PO
11
LO14          
LO2 5         
* Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High
 
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