Course Unit Code | Course Unit Title | Type of Course Unit | Year of Study | Semester | Number of ECTS Credits | STVS1182014172 | PRACTICES OF PUBLIC SERVICE | Elective | 1 | 2 | 3 |
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Level of Course Unit |
First Cycle |
Objectives of the Course |
Helping students adopt social codes of conduct and protocol, teacing basic codes of conduct, helping students apply codes of conduct and protocol while speaking and writing. |
Name of Lecturer(s) |
Öğr. Gör Özkan Öz |
Learning Outcomes |
1 | Students know protocol rules and codes of conduct in both communication and different situations. | 2 | Students can apply codes of conduct in social life or at work. |
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Mode of Delivery |
Formal Education |
Prerequisites and co-requisities |
None |
Recommended Optional Programme Components |
None |
Course Contents |
Concept of protocol, codes of ceremony, special forms of politeness, protocol lists, protocol in institutions and corporations, protocol in secretary |
Weekly Detailed Course Contents |
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1 | Definition of the concept of protocol, its meaning, history and protocol rules | | | 2 | Social behavior and protocol rules; the importance of protocol rules at work and in social life | | | 3 | Meeting and introduction, codes of ceremony and special forms of politeness | | | 4 | Protocol lists, addresing and salutation, greeting and send-off | | | 5 | Protocol rules in institutions and corporations | | | 6 | Protocol in written and verbal communications | | | 7 | Protocol for means of transport and protocol of appearance | | | 8 | Midterm | | | 9 | Protocol of inauguration and departure from work, protocol of flag | | | 10 | Protocol of special invitations, business lunch, presenting flower and gift | | | 11 | Protocol of secretary | | | 12 | Protocol on the line | | | 13 | Protocol of appointment, protocol in written communication | | | 14 | Codes of conduct in office | | | 15 | Protocol of interviews and meetings | | | 16 | Final | | |
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Recommended or Required Reading |
Yrd.Doç. Dr. Altınöz, Mehmet- Yrd.Doç. Dr.Tutar, Hasan ( 2007) ,İş Ortamında Protokol, Nobel Yayıncılık |
Planned Learning Activities and Teaching Methods |
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Assessment Methods and Criteria | |
SUM | 0 | |
SUM | 0 | Yarıyıl (Yıl) İçi Etkinlikleri | 40 | Yarıyıl (Yıl) Sonu Etkinlikleri | 60 | SUM | 100 |
| Language of Instruction | Turkish | Work Placement(s) | None |
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Workload Calculation |
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Midterm Examination | 0 | 0 | 0 |
Final Examination | 0 | 0 | 0 |
Attending Lectures | 14 | 5 | 70 |
Project Presentation | 0 | 0 | 0 |
Individual Study for Mid term Examination | 2 | 7 | 14 |
Individual Study for Final Examination | 2 | 7 | 14 |
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Contribution of Learning Outcomes to Programme Outcomes |
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* Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High |
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