Ordu University Lifelong Learning Programme

Description of Individual Course Units

Course Unit Code	Course Unit Title	Type of Course Unit	Year of Study	Semester	Number of ECTS Credits
SEÇ219202221	QUALITY MANAGEMENT IN HEALTHCARE	Elective	2	3	2

Level of Course Unit

First Cycle

Objectives of the Course

To understand basic theoretical knowledge and skills about quality management in health institutions. It is aimed to teach scientific methods and the principles of continuous quality improvement in determining the needs of the society and patients and putting forward suggestions.

Name of Lecturer(s)

Dr Öğr. Üyesi Didem ODABAŞI

Learning Outcomes

1	To learn the history, current situation and future of quality in health.
2	To learn quality indicators and coding in oral and dental health centers.

Mode of Delivery

Formal Education

Prerequisites and co-requisities

Recommended Optional Programme Components

none

Course Contents

Definition of this quality, quality planning, quality tools, measurement of service quality, quality standards, excellence model, quality culture will be covered.

Weekly Detailed Course Contents

Week	Theoretical	Practice	Laboratory
1	Introduction
2	What is Quality in Health?
3	Dimensions and Benefits of Quality, Purpose and Philosophy
4	What are quality improvement tools?
5	Quality improvement methods?
6	Quality in Healthcare Institutions
7	Patient Safety
8	Quality statistics
9	Midterm exam
10	Healthcare information systems
11	Indicators and coding system
12	Accreditation and training
13	medical ethics
14	Current status and future of quality in health
15	Student presentations
16	final exam

Recommended or Required Reading

Ali Coşkun, "Sağlık İşletmeleri Yönetim Rehberi", 1.Baskı, Seçkin Yayıncılık, İstanbul 2009. Sıdıka Kaya, Dilaver Tengilimoğlu, Mahmut Akbolat, Ali Yılmaz, " Sağlık Kurumlarında Kalite Yönetimi", ISBN :978-975-06-1530-6, T.C. Anadolu Üniversitesi Yayını No: 2864. Sağlıkta Kalite Standartları ADSH, Ankara, 2017 Varkey P. Medıcal qualıty management theory and practice. Jones and bartlett publishers, llc, and american college of medical quality, 2010

Planned Learning Activities and Teaching Methods

Assessment Methods and Criteria

Term (or Year) Learning Activities	Quantity	Weight
SUM		0
End Of Term (or Year) Learning Activities	Quantity	Weight
SUM		0
Yarıyıl (Yıl) İçi Etkinlikleri		40
Yarıyıl (Yıl) Sonu Etkinlikleri		60
SUM		100

Language of Instruction

Work Placement(s)

none

Workload Calculation

Activities	Number	Time (hours)	Total Work Load (hours)
Midterm Examination	1	1	1
Final Examination	1	1	1
Attending Lectures	16	1	16
Individual Study for Mid term Examination	10	2	20
Individual Study for Final Examination	10	2	20
TOTAL WORKLOAD (hours)			58

Contribution of Learning Outcomes to Programme Outcomes

	PO 1	PO 2	PO 3	PO 4	PO 5	PO 6	PO 7	PO 8	PO 9	PO 10	PO 11
LO1		5			5
LO2		5			5

* Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High