Ordu University Lifelong Learning Programme

Description of Individual Course Units

Course Unit Code	Course Unit Title	Type of Course Unit	Year of Study	Semester	Number of ECTS Credits
SEC102201911	QUALITY MANAGEMENT IN HEALTH INSTITUTIONS	Elective	1	1	2

Level of Course Unit

First Cycle

Objectives of the Course

The aim of this course is to improve the quality standards of health services; in this context understanding of individual and institutional quality management approach and also the gain measurement quality of health services.

Name of Lecturer(s)

Doç.Dr.Taşkın Kılıç

Learning Outcomes

1	Learns the philosophical foundations of quality management approach.
2	Learns the relationship between quality management and health services.
3	Learns the measurement of quality in medical care and health services.
4	Learns quality standards.
5	Gain the Total Quality Management perspective
6	Learns the Developing quality standards and Kai-zen approach
7	Learns and applies individual and corporate work quality.

Mode of Delivery

Formal Education

Prerequisites and co-requisities

none

Recommended Optional Programme Components

none

Course Contents

The emergence of quality management concept, epistemic and philosophical foundations, relationship with health services, health quality standards, total quality management and quality improvement, measurement of quality.

Weekly Detailed Course Contents

Week	Theoretical	Practice	Laboratory
1	Definition of Quality Management and conceptual framework
2	Historical Development of Quality Management
3	Relationship between quality management and health services
4	International Standards of Quality
5	National Standards of Quality
6	Quality Standards in Health Care
7	Quality Standards in Health Care
8	Quality Standards in Health Care
9	Quality Standards in Health Care
10	Total Quality Management
11	Quality improvement - Kaizen approach
12	Quality Measurement
13	Quality indicators
14	Exam
15	Examination of Quality Standards in Health Institutions
16	Examination of Quality Standards in Health Institutions
17	Examination of Quality Standards in Health Institutions
18	Examination of Quality Standards in Health Institutions
19	Examination of Quality Standards in Health Institutions
20	Examination of Quality Standards in Health Institutions
21	Presentation and evaluation of quality standards practices in Health Institutions
22	Presentation and evaluation of quality standards practices in Health Institutions
23	Presentation and evaluation of quality standards practices in Health Institutions
24	Presentation and evaluation of quality standards practices in Health Institutions
25	Presentation and evaluation of quality standards practices in Health Institutions
26	Presentation and evaluation of quality standards practices in Health Institutions
27	Presentation and evaluation of quality standards practices in Health Institutions
28	Exam

Recommended or Required Reading

Toplam Kalite Yönetimi Uygulamaları, Prof.Dr. Nilgün Sarp Sağlıkta Kalite Standartları Kitapçığı: Sağlık Bakanlığı Yayını

Planned Learning Activities and Teaching Methods

Assessment Methods and Criteria

Term (or Year) Learning Activities	Quantity	Weight
SUM		0
End Of Term (or Year) Learning Activities	Quantity	Weight
SUM		0
Yarıyıl (Yıl) İçi Etkinlikleri		40
Yarıyıl (Yıl) Sonu Etkinlikleri		60
SUM		100

Language of Instruction

Turkish

Work Placement(s)

none

Workload Calculation

Activities	Number	Time (hours)	Total Work Load (hours)
Midterm Examination	2	2	4
Final Examination	1	2	2
Attending Lectures	28	2	56
Individual Study for Mid term Examination	2	4	8
Individual Study for Final Examination	1	4	4
TOTAL WORKLOAD (hours)			74

Contribution of Learning Outcomes to Programme Outcomes

	PO 1	PO 2	PO 3	PO 4	PO 5	PO 6	PO 7	PO 8	PO 9	PO 10	PO 11	PO 12	PO 13
LO1	4	4	4	4	4	4	4	4	4	4	4	4	4
LO2	4	4	3	4	4	4	4	3	4	3	4	4	4
LO3	4	4	3	3	3	4	3	3	4	4	4	4	3
LO4	4	3	4	3	3	3	3	3	4	4	4	3	3
LO5	4	3	4	4	4	4	4	3	3	3	4	2	3
LO6	4	4	4	4	3	3	3	3	3	3	3	3	4
LO7	4	3	4	4	4	3	4	4	4	3	3	4	4

* Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High