Description of Individual Course Units
Course Unit CodeCourse Unit TitleType of Course UnitYear of StudySemesterNumber of ECTS Credits
SEC2042014777TOTAL QUALITY MANEGEMENTElective242
Level of Course Unit
Short Cycle
Objectives of the Course
his course addresses topics related with total quality management (TQM), which is an approach to continually improving quality of the products, services, processes, employees, and environments for maximizing competitiveness of an organization, in detail.
Name of Lecturer(s)
öğr. gör. ali ihsan çelen
Learning Outcomes
1İşletmecilikte de kullanılan ortak sosyal bilimler terminolojisini ve kavramlarını tanımlayıp, kullanabilme
2Hizmet ve üretim süreçlerini tanımlayabilmek
3Toplam kalite yönetimi terminolojisini kullanabilmek
4Süreçler arasındaki ilişkileri kurabilme
5Define and manipulate advanced concepts and common terminology of social sciences
6Use terminology of total quality management
7Define service and production processes
8Relate processes to each other
Mode of Delivery
Formal Education
Prerequisites and co-requisities
None
Recommended Optional Programme Components
None
Course Contents
Total quality management
Weekly Detailed Course Contents
WeekTheoreticalPracticeLaboratory
1Introduction to Quality
2History of Quality Movemen
3The Value of Quality
4Human and Quality
5Product, Process and Quality
6Explaing the Meaning of Quality
7Prepararing of manufacturing process
8Midterm exam
9Determination of Requirements Proces
10Desing Process
11Building of Process
12Investigation of Process
13Quality Management System
14Quality Management System
15Establishing the Quality Culture
16Final exam
Recommended or Required Reading
muhittin şimşek, toplam kalite yönetimi, alfa yayınları
Planned Learning Activities and Teaching Methods
Assessment Methods and Criteria
Term (or Year) Learning ActivitiesQuantityWeight
SUM0
End Of Term (or Year) Learning ActivitiesQuantityWeight
SUM0
Yarıyıl (Yıl) İçi Etkinlikleri40
Yarıyıl (Yıl) Sonu Etkinlikleri60
SUM100
Language of Instruction
Turkish
Work Placement(s)
None
Workload Calculation
ActivitiesNumberTime (hours)Total Work Load (hours)
Midterm Examination111
Final Examination111
Self Study5420
Individual Study for Mid term Examination5420
Individual Study for Final Examination3412
TOTAL WORKLOAD (hours)54
Contribution of Learning Outcomes to Programme Outcomes
PO
1		PO
2		PO
3		PO
4		PO
5		PO
6		PO
7		PO
8		PO
9		PO
10		PO
11		PO
12		PO
13		PO
14		PO
15		PO
16
LO1                
LO2                
LO3334 4    3    43
LO4                
LO5                
LO6                
LO7                
LO8                
* Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High
 
Ordu University Rectorate Building ,Cumhuriyet Campus , Center / ORDU / TURKEY • Tel: +90 452 226 52 00