Ordu University Lifelong Learning Programme

Description of Individual Course Units

Course Unit Code	Course Unit Title	Type of Course Unit	Year of Study	Semester	Number of ECTS Credits
SD1202010935	QUALITY MANEGEMENT SYSTEMS	Elective	1	2	2

Level of Course Unit

Short Cycle

Objectives of the Course

It’s aimed at students’ earning related abilities for practising quality management systems.

Name of Lecturer(s)

Learning Outcomes

1	Compose substructure of quality mangenemt systems.
2	Practising quality standarts.

Mode of Delivery

Formal Education

Prerequisites and co-requisities

None

Recommended Optional Programme Components

None

Course Contents

Conception of quality. Conception of quality. Standart and standardization. Importance of quality at manufacturing and hospitality sector. Management quality and standarts. Management quality and standarts. Environment standarts. Models of quality management standarts. Models of quality management standarts. Strategic management. Codetermination. Process management system. Resource management system. EFQM brilliance model.

Weekly Detailed Course Contents

Week	Theoretical	Practice	Laboratory
1	Conception of quality
2	Conception of quality
3	Standart and standardization.
4	Importance of quality at manufacturing and hospitality sector.
5	Management quality and standarts.
6	Management quality and standarts.
7	Environment standarts.
8	Mid-term exam
9	Models of quality management standarts.
10	Models of quality management standarts.
11	Strategic management.
12	Codetermination.
13	Process management system.
14	Resource management system.
15	EFQM brilliance model.
16

Recommended or Required Reading

Planned Learning Activities and Teaching Methods

Assessment Methods and Criteria

Term (or Year) Learning Activities	Quantity	Weight
SUM		0
End Of Term (or Year) Learning Activities	Quantity	Weight
SUM		0
Yarıyıl (Yıl) İçi Etkinlikleri		40
Yarıyıl (Yıl) Sonu Etkinlikleri		60
SUM		100

Language of Instruction

Turkish

Work Placement(s)

None

Workload Calculation

Activities	Number	Time (hours)	Total Work Load (hours)
Midterm Examination	1	1	1
Final Examination	1	1	1
Attending Lectures	14	2	28
Self Study	14	1	14
Individual Study for Mid term Examination	1	6	6
Individual Study for Final Examination	2	6	12
TOTAL WORKLOAD (hours)			62

Contribution of Learning Outcomes to Programme Outcomes

	PO 1	PO 2	PO 3	PO 4	PO 5	PO 6	PO 7	PO 8	PO 9	PO 10	PO 11	PO 12	PO 13
LO1	3	3	4	3	2	2	2	1	1	5	3	2	1
LO2	3	3	4	3	2	2	2	1	1	5	3	2	1

* Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High