| Dersin Kodu | Dersin Adı | Dersin Türü | Yıl | Yarıyıl | AKTS | | MTP2092014648 | SERVICE OF FOOD AND BEVERAGE I | Zorunlu | 2 | 3 | 8 |
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| Dersin Seviyesi |
| Ön Lisans |
| Dersin Amacı |
| With this course the student service and cost accounting, cashiering operations room reservation system, pre-settlement processes to create service skills.
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| Dersi Veren Öğretim Görevlisi/Görevlileri |
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| Öğrenme Çıktıları |
| 1 | Plan the layout of the halls | | 2 | Create a reservation system | | 3 | Carry out operations in the pre-service | | 4 | During the conduct of the service operations | | 5 | Do cash register transactions | | 6 | Do follow up transactions. | | 7 | Facilitate service clossing process |
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| Öğrenim Türü |
| Formal Education |
| Dersin Ön Koşulu Olan Dersler |
| None |
| Ders İçin Önerilen Diğer Hususlar |
| None |
| Dersin İçeriği |
| A. ORGANIZATION OF RESTAURANT halls 1. Restaurant types and properties 2. Physical structure of the organization a. Ground b. Wall c. Ceiling d. Lighting / Lighting Fixtures e. Ventilation f. Determination of the inputs and outputs 3. The selection and arrangement of furnishings a. Table and sandelyeler b. Wardrobe and servantlar c. Screens d. Children and disabled vehicles e. Decoration materials 4. Restaurant editing considerations B. BAR SERVICE AREAS REGULATION 1. Bar types and properties 2. Arrangement of physical structures a. Ground b. Wall c. Ceiling d. Lighting / Lighting Fixtures e. Ventilation f. Determination of the inputs and outputs 3. The selection and arrangement of furnishings a. Table and sandelyeler b. Wardrobe, servantlar, counters c. Screens d. Disabled vehicles 4. Bars regulation considerations C. BANQUET AND CONFERENCE ORGANISING Halls 1. Banquet and conference halls and their characteristics 2. Arrangement of physical structures a. Ground b. Wall c. Ceiling d. Lighting / Lighting Fixtures e. Ventilation f. Sound system g. Technical equipment h. Determination of the inputs and outputs 3. The selection and arrangement of furnishings a. Table and sandelyeler b. Wardrobe and servantlar c. Screens d. Disabled vehicles e. Decoration materials 4. Banquet and conference halls of the key points in the regulation of D. ROOM SERVICE REGULATION Office 1. Room service features 2. Room service departments 3. Room service organization 4. Room service regulation considerations E. TECHNICAL HARDWARE CONTROL 1. Technical equipment used in halls 2. Technical equipment related services, cooperation a. Technical equipment uses the services b. Arızalan hardware detection c. Fault notification services d. Repairs feedback |
| Haftalık Ayrıntılı Ders İçeriği |
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| 1 | Restaurant halls to edit Fields in the edit bars | | | | 2 | Banquet and conference rooms to edit Room service offices organize | | | | 3 | Technical equipment to control Booking perform the import operation | | | | 4 | Booking and related departments to control the distribution of forward Control of the halls to make preparation | | | | 5 | Meeting Service to pre-service Meet the guests / place | | | | 6 | Menu card present / to follow Order to ensure receipt of | | | | 7 | To ensure sales advice offer Ask guest satisfaction | | | | 8 | The flow of the service to edit / to follow Account to be charged / to follow Guests bid farewell | | | | 9 | MID-TERM EXAM | | | | 10 | Addition turn Account collection and billing hack Closing reports and the relevant departments to take forward the | | | | 11 | control opening and Entry of additional product to follow addition | | | | 12 | control opening and Entry of additional product to follow addition | | | | 13 | Payment procedures to follow Distribution of tasks to do Closing | | | | 14 | Stocks of materials and equipment to ensure Make final checks | | | | 15 | Stocks of materials and equipment to ensure Make final checks | | | | 16 | FINAL EXEM | | |
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| Ders Kitabı / Malzemesi / Önerilen Kaynaklar |
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| Planlanan Öğrenme Aktiviteleri ve Metodları |
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| Değerlendirme | |
| TOPLAM | 0 | |
| TOPLAM | 0 | | Yarıyıl (Yıl) İçi Etkinlikleri | 40 | | Yarıyıl (Yıl) Sonu Etkinlikleri | 60 | | TOPLAM | 100 |
| | Dersin Sunulduğu Dil | | Turkish | | Staj Durumu | | None |
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| İş Yükü Hesaplaması |
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| Midterm Examination | 1 | 1 | 1 |
| Final Examination | 1 | 1 | 1 |
| Quiz | 4 | 5 | 20 |
| Attending Lectures | 14 | 3 | 42 |
| Practice | 14 | 4 | 56 |
| Individual Study for Homework Problems | 14 | 4 | 56 |
| Individual Study for Mid term Examination | 7 | 3 | 21 |
| Individual Study for Final Examination | 10 | 3 | 30 |
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| Program ve Öğrenme Çıktıları İlişkisi |
| ÖÇ1 | 3 | | | 1 | 1 | | | 1 | 1 | | ÖÇ2 | 3 | | | 1 | 1 | | | 1 | 1 | | ÖÇ3 | 3 | | | 1 | 1 | | | 1 | 1 | | ÖÇ4 | 3 | | | 1 | 1 | | | 1 | 1 | | ÖÇ5 | 3 | 1 | | 1 | 3 | 1 | | 1 | 1 | | ÖÇ6 | | | | | | | | | | | ÖÇ7 | | | | | | | | | |
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| * Katkı Düzeyi : 1 Çok düşük 2 Düşük 3 Orta 4 Yüksek 5 Çok yüksek |
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Ordu University Rectorate Building ,Cumhuriyet Campus , Center / ORDU / TURKEY • Tel: +90 452 226 52 00
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