| Course Unit Code | Course Unit Title | Type of Course Unit | Year of Study | Semester | Number of ECTS Credits | | MTP1042014648 | VOCATIONAL FOREIGN LANGUAGE- I | Compulsory | 1 | 2 | 3 |
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| Level of Course Unit |
| Short Cycle |
| Objectives of the Course |
| This course is aimed to gain that proficiency in foreign languages to provide guests with the provision of information.
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| Name of Lecturer(s) |
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| Learning Outcomes |
| 1 | Make accommodation services transactions | | 2 | Make the front desk transactions | | 3 | Solve guest of the problems |
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| Mode of Delivery |
| Formal Education |
| Prerequisites and co-requisities |
| None |
| Recommended Optional Programme Components |
| None |
| Course Contents |
| A. RESERVATION PROCEDURES 1. Abbreviations and terms used in reservation 2. Reservation-making 3. According to the way it came from reservation 4. According to the type of room reservation 5. Reservation according to the state board 6. Booking Types 7. Reservation cancellation 8. Reservation Confirmation B. ROOM AREA 1. Check-in (input) list 2. Check-out (output) list 3. Guest in the house (hotel accommodation list) list 4. Vip List 5. Room cleanliness 6. Operations carried out in the laundry 7. Procedure in force in the enterprise lost and found goods 8. Special requests do not follow
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| Weekly Detailed Course Contents |
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| 1 | Abbreviations and terms used in reservation | | | | 2 | Book-making
| | | | 3 | Arrival patterns, according to the booking / reservation according to the types of rooms / Hostel booking according to the state | | | | 4 | Booking Types / cancel a booking / reservation confirmation | | | | 5 | Check-in (entry) list / check-out (out) a list of | | | | 6 | Guest in the house (hotel accommodation list) list / VIP list | | | | 7 | Lost and found goods in force in the establishment procedure
| | | | 8 | Natural beauty of the region
| | | | 9 | I. Midterm exam | | | | 10 | Natural beauty of the region | | | | 11 | Natural beauty of the region | | | | 12 | Natural beauty of the region | | | | 13 | Natural beauty of the region | | | | 14 | Natural beauty of the region | | | | 15 | Natural beauty of the region | | | | 16 | Final exam | | |
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| Recommended or Required Reading |
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| Planned Learning Activities and Teaching Methods |
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| Assessment Methods and Criteria | |
| SUM | 0 | |
| SUM | 0 | | Yarıyıl (Yıl) İçi Etkinlikleri | 40 | | Yarıyıl (Yıl) Sonu Etkinlikleri | 60 | | SUM | 100 |
| | Language of Instruction | | Turkish | | Work Placement(s) | | None |
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| Workload Calculation |
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| Midterm Examination | 1 | 1 | 1 |
| Final Examination | 1 | 1 | 1 |
| Attending Lectures | 14 | 4 | 56 |
| Project Preparation | 1 | 15 | 15 |
| Individual Study for Mid term Examination | 1 | 15 | 15 |
| Individual Study for Final Examination | 1 | 15 | 15 |
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| Contribution of Learning Outcomes to Programme Outcomes |
| LO1 | 4 | 5 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | | LO2 | 5 | 5 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | | LO3 | 4 | 5 | 1 | 1 | 1 | 1 | 1 | 1 | 1 |
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| * Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High |
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Ordu University Rectorate Building ,Cumhuriyet Campus , Center / ORDU / TURKEY • Tel: +90 452 226 52 00
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