| Course Unit Code | Course Unit Title | Type of Course Unit | Year of Study | Semester | Number of ECTS Credits | | MTP1092014648 | HOUSEKEEPING MANAGEMENT | Compulsory | 1 | 1 | 3 |
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| Level of Course Unit |
| Short Cycle |
| Objectives of the Course |
| The course aimed to gain competencies related to preparation for housekeeping work.
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| Name of Lecturer(s) |
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| Learning Outcomes |
| 1 | To make work the organization | | 2 | To do housekeeping shift assigment process | | 3 | To management human resources, housekeeping |
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| Mode of Delivery |
| Formal Education |
| Prerequisites and co-requisities |
| None |
| Recommended Optional Programme Components |
| None |
| Course Contents |
| A. HOUSEKEEPING DEPARTMENT 1. Description 2. Importance 3. Areas of Responsibility 4. Organizational Chart 5. Work Programs 6. Job Descriptions 7. Housekeeping Personnel a. Tasks b. Features 8. Efficiency Standards B: BODY CARE 1. Body Care Control Methods Be Considered a. Hygiene Rules b. Measures to be taken in case of unwanted 2. Hand And Foot Care Control Cautions a. Hand Care and Health b. Foot Care and Health 3. Control of Oral and Dental Health Cautions a. Safety Rules to Prevent mouth odor b. Measures for Dental Health 4. Hair Care Control Cautions a. Hair Cleaning and Cutting b. Business Appropriate Hair Cutting 5. Skin Care and Make-Up Control Cautions a. Women's Skin Care and Make Up Work Made Available b. Men's Skin Care 6. Uniform Control Cautions a. Must clean uniforms and Ütülü b. Proper Shoe Selection Recruitment c. Business Appropriate Use of Accessories C. WORK SCHEDULE 1. Work Schedule (Shift) during preparation Cautions a. Special Status 2. Task Distribution in action Cautions a. Daily Task Distribution b. Weekly Task Distribution c. Monthly Task Distribution 3. Material Request Form ratified Cautions D. FLOOR SERVICES DEPARTMENT a. Room Status Report b. VIP List c. Average Special Requests d. Changes in Length of Stay (Extension-Abbreviation) List 2. Department of Food and Beverage Services a. Number of people staying b. Pension c. VIP List d. Early Entry - Late Out Person (Pax) List 3. Technical Service Department a.. Defective Rooms (out of order) List b. Special Events (Wedding, Meeting, Seminar, Congress) List
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| Weekly Detailed Course Contents |
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| 1 | Housekeeping Department | | | | 2 | Organizational Chart | | | | 3 | Body care | | | | 4 | Body Care Control Methods Be Considered | | | | 5 | Work Schedule | | | | 6 | Information given to departments | | | | 7 | Room Status Report | | | | 8 | The remaining missing Jobs | | | | 9 | Midterm Exam | | | | 10 | Pass Key | | | | 11 | Forgotten Goods | | | | 12 | Orientation | | | | 13 | Orientation | | | | 14 | Motivation | | | | 15 | Education Issues Designing appropriate training needs | | | | 16 | Final Exam | | |
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| Recommended or Required Reading |
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| Planned Learning Activities and Teaching Methods |
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| Assessment Methods and Criteria | |
| SUM | 0 | |
| SUM | 0 | | Yarıyıl (Yıl) İçi Etkinlikleri | 40 | | Yarıyıl (Yıl) Sonu Etkinlikleri | 60 | | SUM | 100 |
| | Language of Instruction | | Turkish | | Work Placement(s) | | None |
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| Workload Calculation |
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| Midterm Examination | 1 | 1 | 1 |
| Final Examination | 1 | 1 | 1 |
| Attending Lectures | 14 | 2 | 28 |
| Practice | 6 | 4 | 24 |
| Individual Study for Mid term Examination | 4 | 3 | 12 |
| Individual Study for Final Examination | 5 | 3 | 15 |
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| Contribution of Learning Outcomes to Programme Outcomes |
| LO1 | 4 | 1 | 4 | 4 | 1 | 4 | 5 | 5 | 3 | | LO2 | 4 | 1 | 4 | 4 | 1 | 4 | 5 | 5 | 3 | | LO3 | 5 | 1 | 5 | 4 | 1 | 3 | 5 | 5 | 3 |
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| * Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High |
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Ordu University Rectorate Building ,Cumhuriyet Campus , Center / ORDU / TURKEY • Tel: +90 452 226 52 00
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