| Course Unit Code | Course Unit Title | Type of Course Unit | Year of Study | Semester | Number of ECTS Credits | | IYP1132018847 | BÜRO YÖNETİMİ VE İLETİŞİM | Compulsory | 1 | 1 | 2 |
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| Level of Course Unit |
| Short Cycle |
| Objectives of the Course |
| The students involved in the management of the office workflow to dominate and to establish effective communication is intended to provide information |
| Name of Lecturer(s) |
| Öğr. Gör. MEHMET YALÇINKAYA |
| Learning Outcomes |
| 1 | Office management and administration of winning general information about | | 2 | Ability to work and communicate with colleagues, gain | | 3 | In the social field of knowledge, skills and experience to win |
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| Mode of Delivery |
| Evening Education |
| Prerequisites and co-requisities |
| None |
| Recommended Optional Programme Components |
| None |
| Course Contents |
| Office management concepts and applications and includes communication activities of employees in organizations. |
| Weekly Detailed Course Contents |
|
| 1 | Overall management and office management
| | | | 2 | Office types and shapes
| | | | 3 | The concept of office workers
| | | | 4 | Time management
| | | | 5 | Work simplification techniques
| | | | 6 | Basic concepts
| | | | 7 | Phases of crisis and stress management
| | | | 8 | Midterm Exam | | | | 9 | Overall communication
| | | | 10 | Verbal communication
| | | | 11 | Written communication
| | | | 12 | Nonverbal communication
| | | | 13 | Formal (formal) to communicate
| | | | 14 | Non-formal (informal) to communicate
| | | | 15 | Communication models
| | | | 16 | Final exam | | |
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| Recommended or Required Reading |
| Özlem ŞAKAR, Nazife kÜÇÜKASLAN, Büro Yönetimi Ve Iletişim Teknikleri, Ekin Kitapevi, 5. Baskı, Bursa-2010
Ramazan Göra, Büro Yönetimi ve İletişim Teknikleri, Gazi Kitabevi 2007
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| Planned Learning Activities and Teaching Methods |
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| Assessment Methods and Criteria | |
| SUM | 0 | |
| SUM | 0 | | Yarıyıl (Yıl) İçi Etkinlikleri | 40 | | Yarıyıl (Yıl) Sonu Etkinlikleri | 60 | | SUM | 100 |
| | Language of Instruction | | Turkish | | Work Placement(s) | | None |
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| Workload Calculation |
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| Midterm Examination | 1 | 1 | 1 |
| Final Examination | 1 | 1 | 1 |
| Makeup Examination | 1 | 1 | 1 |
| Attending Lectures | 14 | 2 | 28 |
| Case Study | 14 | 1 | 14 |
| Individual Study for Mid term Examination | 1 | 6 | 6 |
| Individual Study for Final Examination | 1 | 9 | 9 |
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| Contribution of Learning Outcomes to Programme Outcomes |
| LO1 | 1 | | | | | | | | | | 3 | 4 | 5 | 5 | | | 3 | | | | | LO2 | | 3 | 3 | | 3 | 4 | | 4 | | 3 | | | | 5 | | | | 5 | | 3 | | LO3 | | | | 2 | | | 4 | | 3 | | | 4 | | | 3 | 2 | | | 4 | |
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| * Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High |
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Ordu University Rectorate Building ,Cumhuriyet Campus , Center / ORDU / TURKEY • Tel: +90 452 226 52 00
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