Course Unit Code | Course Unit Title | Type of Course Unit | Year of Study | Semester | Number of ECTS Credits | SEC1582014846 | QUALITY MANAGEMENT SYSTEMS (SERVICE) | Elective | 1 | 2 | 3 |
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Level of Course Unit |
Short Cycle |
Objectives of the Course |
In this course on quality assurance and standards in business qualifications to teach. |
Name of Lecturer(s) |
Doç.Dr. Yeter DEMİR USLU |
Learning Outcomes |
1 | Creating a Quality Management System Infrastructure | 2 | Applying Quality Standards | 3 | Making Supervision of Quality Assurance System | 4 | To apply statistical quality control methods |
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Mode of Delivery |
Evening Education |
Prerequisites and co-requisities |
None |
Recommended Optional Programme Components |
None |
Course Contents |
Quality Assurance System and to have information about Total Quality Management. Quality Standards Implementation. To apply statistical quality control methods. |
Weekly Detailed Course Contents |
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1 | Quality Concept, Components | | | 2 | Total Quality Management, TQM Elements, TQM Objectives | | | 3 | Quality Assurance System, Quality Function | | | 4 | Reasons for Implementation of QAS, Quality Concept | | | 5 | ISO 9000 Concept, Benefits, Principles of QMS, Continuous Improvement | | | 6 | Standards and Standardization | | | 7 | Certification is given by TSE Brand and Documents | | | 8 | Midterm Exam | | | 9 | Management System Standards | | | 10 | Supervision of Quality Assurance System Research, Types, Stages | | | 11 | Statistical Quality Control, Statistical Process Control Techniques Used | | | 12 | Techniques used in Statistical Process Control | | | 13 | SPC Project Flow Diagram | | | 14 | Quality Improvement Tools and Techniques Used for Other | | | 15 | Statistical Distributions | | | 16 | Final Exam | | |
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Recommended or Required Reading |
Course Notes |
Planned Learning Activities and Teaching Methods |
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Assessment Methods and Criteria | |
SUM | 0 | |
SUM | 0 | Yarıyıl (Yıl) İçi Etkinlikleri | 40 | Yarıyıl (Yıl) Sonu Etkinlikleri | 60 | SUM | 100 |
| Language of Instruction | Turkish | Work Placement(s) | None |
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Workload Calculation |
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Midterm Examination | 1 | 1 | 1 |
Final Examination | 1 | 1 | 1 |
Attending Lectures | 16 | 3 | 48 |
Individual Study for Mid term Examination | 10 | 2 | 20 |
Individual Study for Final Examination | 10 | 2 | 20 |
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Contribution of Learning Outcomes to Programme Outcomes |
LO1 | 2 | 2 | 2 | 2 | 2 | 3 | 1 | 2 | 1 | 2 | 3 | 2 | 2 | 3 | 2 | LO2 | 2 | 2 | 2 | 2 | 3 | 1 | 2 | 1 | 1 | 2 | 2 | 2 | 2 | 1 | 2 | LO3 | 2 | 2 | 2 | 1 | 2 | 2 | 2 | 4 | 2 | 2 | 1 | 1 | 1 | 2 | 3 | LO4 | 2 | 2 | 2 | 1 | 4 | 1 | 2 | 2 | 2 | 1 | 3 | 2 | 2 | 1 | 1 |
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* Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High |
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Ordu University Rectorate Building ,Cumhuriyet Campus , Center / ORDU / TURKEY • Tel: +90 452 226 52 00
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